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BUSINESS AND TECHNOLOGY CONSULTING
for the Free Market and Good Government

Tech's Leader in the Customer First Movement

It's our Mission to Elevate our Client's Ability to Deliver their Business and Technology Strategy - by helping them Harmonize their internal Partnerships | Processes | Tools, they're able to unleash the full potential of their organization to set the standard for competition in their market, and build a culture that serves the needs of their Customers and Stakeholders

Whether you're an Executive looking to strengthen your Organization's Strategic Delivery Capabilities or a Business Stakeholder, with a mandate to deliver large-scale Project Initiatives; Guide Ring Consulting is the Partner You Need

Putting Your Customers First - The Guide Ring Way

Design your Organization, your Processes and your Technologies to serve your Customers, not the other way around; when it comes to delivering business and technology strategy, some organizations choose their software development methodology based on internal preferences and capabilities - rather than a clear understanding of their Customer and Stakeholder definitions of 'Good Delivery'

The good news is... You can meet both your internal and external objectives if you have the Right Culture!

Our Service Offerings are designed to provide you with a clear path to set targets, for technology delivery results, which reflect your commitment to your customers and your teams; then help you identify and implement tools and strategies to meet them

What Happens When You Commit to the Wrong Methodology?

What Criteria Makes a Project Suitable for Waterfall or Agile?

If you're not asking these questions you might be committing Methodology Malpractice

Agile is the Flavor!

An Ed Tech software company with clients all over the US provides a class room product that teachers and students use everyday. All have a firm grasp of the functionality and also the defects that impact their work

Once a year, the software company fixes about 20 to 30 percent of their defect backlog through a large remediation release

The users are happy with the fixes but struggle to consume them all at once and are somewhat frustrated that no new bugs will be fixed until the following year - this is a clear example where Agile is the better approach

WATERFALL IS THE WAY!

An Insurance company in the Pacific Northwest is required, by their state, to send communication with very specific language to each of its customers - failing to comply with this mandate could jeopardize their license to operate

Each year the state changes that language in the spring and requires the provider to begin communicating it in early fall - the company initiates a project each spring to update their content management system accordingly

This project has very specific timelines and a definitive scope which cannot be negotiated - the work represents all of the classic characteristics of a Waterfall project; yet the organization, in an attempt to transition to Agile, decides one year to manage the work incrementally which jeopardizes their ability to deliver a mandated scope within a mandated timeframe and ultimately their operating license

When asked about their approach to delivering technology backed strategy - Many Leaders state that their organization employs either Waterfall or Agile, but Rarely Both

Often, the decision to pick one or the other is not based on a business case, or review of the initiatives in their portfolio, but rather on what they believe is the conventional wisdom

The Reality is; to select best fit methodology, you need both (at a minimum) to effectively serve your Customer and Stakeholder Implementation Requirements

BIG TECH HAS CHANGED THE WAY WE THINK ABOUT CUSTOMERS

When You Don't Pay for their Products, you cease being a Customer and No longer have a say in the Relationship

We continually see these organizations prioritizing their internal preferences and capabilities over the needs of their Customers

This paradigm results in a loss of User Influence over Features, Usability, Security and Implementation Timing, and it will persists as long as the product remains compelling enough for them to continue to use it

Unfortunately this dynamic has spread beyond Google, Facebook, Instagram, etc., and persists across the culture of many corporate technology landscapes today

How Tech Culture Becomes Disconnected from Customers

It's Enterprise Solution Delivery that Connects You to Your Customers!

Solution Delivery vs SW Dev Methodology

Solution Delivery vs Software Development Methodology

At Guide Ring, we make a distinction between Software Development Methodologies, such as Agile or Waterfall, and Solution Delivery - they're often conflated, but it helps to think of Methodologies as just one component of your Solution Delivery Approach

In some Organizations Methodologies have become the driving force behind the connection between your products and your customers... this process unfortunately turns that critical relationship into an engineering framework and can sideline critical voices in your organization such as Marketing & Sales, Financial | Legal | Risk Management, Operations and representatives for the Voice of the Customer

The Solution Delivery Process is a whole-of-organization approach that leverages the key partnerships in your organization to determine the best approach for delivering each initiative in your strategic portfolio

It recognizes that each initiative is unique and seeks to evaluate specific business objectives, elasticity of scope, timelines and implementation considerations like training requirements and and specific market drivers. Solution Delivery is agnostic toward any specific software development methodology - only seeking best fit and customization where appropriate

Software Development Methodologies are engineering frameworks designed to guide the process of creating, testing and deploying software. Traditionally, like many other engineering disciplines; scope, timing and implementation details were driven by end users or those who represented them.

In recent years, with the advent of Agile, the purview of the technology teams has expanded beyond engineering activities, seeking to guide the scope and delivery cadence of the products they produce for customers. It can be beneficial for engineers to control the pace of their work, the question remains - Is it beneficial for your customers?

We're looking for Bold Leaders to Partner with Us!

Whether it's a Mission Critical Project that must succeed or you've committed to elevating up your long term Delivery Capabilities... Let's work together

Prioritize Your Customers, Constituents and Stakeholders
Empower the People you've hired to represent Strategy, Market Presence and The Voice of Your Customer!
Broaden your Solution Delivery Capabilities
Develop a reusable framework to ensure you employ the Right Methodology
Formulate Strong Business Stakeholder and Technology Partnerships to work on behalf of your Customers
DELIVER YOUR BUSINESS & TECHNOLOGY STRATEGY

BUSINESS AND TECHNOLOGY CONSULTING for the Free Market and Good Government

What Happens When You Commit to the Wrong Methodology?

Solution Delivery vs Software Development Methodology

BUSINESS AND TECHNOLOGY CONSULTING
for the Free Market and Good Government